Find out how to register at our practice and read other important information for patients.
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Chaperones
What is a chaperone? A chaperone is an adult who is present during an intimate examination of a patient. A chaperone is there to protect both the patient and the ... [continue] Chaperones
Comments, complaints and suggestions
Making a complaint If you have any complaints or concerns about the service that you have received from the doctors or staff working for this practice, please let us know. ... [continue] Comments, complaints and suggestions
Consent Policy
Introduction The purpose of this protocol is to set out the practice’s approach to consent and the way in which the principles of consent will be put into practise. It ... [continue] Consent Policy
How to register
We have an open list and welcome requests for registration from people living in or moving to the practice area. You can register by either: completing the online patient registration ... [continue] How to register
Named GP
In accordance with NHS England we are contractually obliged to allocate a named GP to all our patients including children. The named GP is largely a role of oversight, with ... [continue] Named GP
Patient confidentiality
Person responsible for review of this protocol: Practice Manager Purpose The purpose of the protocol is to set out the obligations for all those working at The Alexandra Practice concerning ... [continue] Patient confidentiality
Patient rights and responsibilities
Patient’s Rights We are committed to giving you the best possible service. This will be achieved by working together. You have a right to, and the practice will try to ... [continue] Patient rights and responsibilities
Practice boundary
Please use the map below to see if you live within our practice boundary. We have created this practice boundary map carefully to ensure that it is accurate as possible. ... [continue] Practice boundary
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Privacy notice
The Alexandra Practice Privacy Notice This privacy notice explains why we as a Practice collect information about our patients and how we use that information. The Alexandra Practice manages patient ... [continue] Privacy notice
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 24th November, 2022
