Practice information

Find out how to register at our practice and read other important information for patients.


Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records


What is a chaperone? A chaperone is an adult who is present during an intimate examination of a patient. A chaperone is there to protect both the patient and the ... [continue] Chaperones

Comments, complaints and suggestions

Making a complaint If you have any complaints or concerns about the service that you have received from the doctors or staff working for this practice, please let us know. ... [continue] Comments, complaints and suggestions

Consent Policy

Introduction The purpose of this protocol is to set out the practice’s approach to consent and the way in which the principles of consent will be put into practise. It ... [continue] Consent Policy

How to register

We have an open list and welcome requests for registration from people living in or moving to the practice area. You can register by either: completing the online patient registration ... [continue] How to register

Named GP

In accordance with NHS England we are contractually obliged to allocate a named GP to all our patients including children. The named GP is largely a role of oversight, with ... [continue] Named GP

Patient confidentiality

Person responsible for review of this protocol:  Practice Manager Purpose The purpose of the protocol is to set out the obligations for all those working at The Alexandra Practice concerning ... [continue] Patient confidentiality

Patient rights and responsibilities

Patient’s Rights We are committed to giving you the best possible service. This will be achieved by working together. You have a right to, and the practice will try to ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. We have created this practice boundary map carefully to ensure that it is accurate as possible. ... [continue] Practice boundary


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Privacy notice

The Alexandra Practice Privacy Notice This privacy notice explains why we as a Practice collect information about our patients and how we use that information. The Alexandra Practice manages patient ... [continue] Privacy notice

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 24th November, 2022