To request an appointment
Please get in touch using the askmyGP service any weekday from 7.00am (until we reach capacity at about 11.00am)
When you get in touch, we’ll ask you what you are contacting us about.
We will reply to you with details of your appointment, or the doctor, nurse or health professional may message you back directly
If you are unable to access the askmyGP service, one of our Reception Team members can assist you. It helps everyone if you use the askmyGP service if you can.
If you have an urgent request after 11.00am, please contact a member of our Reception Team on 0161 860 4400
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
However you choose to contact us we may offer you a consultation:
Face to face at the surgery
On a video call
By text or email
Appointments by phone, video call , text or email can be more flexible. This often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
Use the askmyGP service , call or visit the surgery to cancel or change an appointment.
If you need help when we are closed
If you need urgent medical advice between 6.30pm and 8am weekdays, on weekends or on Bank Holidays call 111.
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
For children under 5 call 111
For people aged 5 and over go to 111.nhs.uk
Early mornings, evenings and weekends
There are some early morning appointments at the practice from 7:30am each week. If you need an early morning appointment, please speak with our reception team.
Manchester extended access service
Routine evening and weekend appointments are available to see a GP, practice nurse or healthcare assistant. These are available as part of the Manchester Extended Access Service. For more information please visit www.manchesterpcp.co.uk.
To book one of these appointments, speak to our reception team who will arrange an appointment at a time and location that suits you best. This will not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately,should the need arise.
If you need help with your appointment
Please tell us:
If there’s a specific doctor, nurse or other health professional you would prefer to respond.
If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
If you need an interpreter.
If you have any other access or communication needs.
If you would like a chaperone present
If you are too unwell to get to the surgery, you can request a GP to visit you at home. Please let us know as early as possible. You can request a visit using the askmyGP service or by speaking to a member of our Reception Team before 11:00am.
We aim to contact you by phone to assess your condition, or visit you before 2.00pm the same day.
Home visits take up more of a doctor’s time, so if you are able, please come into the surgery to be seen.