The Alexandra Practice

Lines open 8.00am – 6.30pm

Appointments

click on this banner to go to the askmyGP service

To request an appointment

  1. Please get in touch using the askmyGP service any weekday from 7.00am (until we reach capacity at about 11.00am)
  2. When you get in touch, we’ll ask you what you are contacting us about.
  3. We will reply to you with details of your appointment, or the doctor, nurse or health professional may message you back directly

If you are unable to access the askmyGP service, one of our Reception Team members can assist you. It helps everyone if you use the askmyGP service if you can.

If you have an urgent request after 11.00am, please contact a member of our Reception Team.

Your appointment

However you choose to contact us we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or be text or email can be more flexible and often mean the doctor or nurse can help you sooner.

Cancelling or changing an appointment

Use the askmyGP service or call or visit the surgery to cancel or change an appointment.

If you need help when we are closed

If you need urgent medical advice between 6.30pm and 8am weekdays, during weekends or on Bank Holidays call 111.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

For children under 5 call 111

For people aged 5 and over go to 111.nhs.uk

Early mornings, evenings and weekends

We hold some early morning surgeries at the practice from 7:30am each week – please enquire with our reception team.

Evening and weekend routine appointments to see a GP, practice nurse or healthcare assistant are available as part of the Manchester Extended Access Service – www.manchesterpcp.co.uk.

Your Extended Access appointment can be booked by our reception staff and you will be told where to go for your appointment – it will be at a nearby location.

there for you - Manchester Extended Access Service (MEAS)

Home visits

If you are too unwell to get to the surgery you can request a GP to visit you at home. Please let us know as early as possible using the askmyGP service or by speaking to a member of our Reception Team before 11:00am.

We aim to contact you by phone to assess your condition, or visit you before 2.00pm the same day.

Home visits take up more of a doctor’s time, so if you are mobile please offer to come into the surgery to be seen.